Contact Us

Have a question about a personalized pet accessory, your order, or a custom idea? We are here to help.

Before you contact us

Please include your order number if you already placed an order. For custom products, include the pet name, product style, and any personalization details you want us to check.

Customer support

You can reach us through the contact form on this page. We usually reply within 1-2 business days.

Order changes

If you need to change a name, photo, color, or shipping address, contact us as soon as possible. Once a personalized item has entered production, changes may no longer be possible.